Refund policy

All products sold by Samui Maps Collective are digital products delivered electronically. Due to the nature of digital goods, all sales are final and we do not offer refunds or exchanges once the product has been delivered.

Upon purchase you will receive immediate access to your digital products — the Samui with Kids Map and companion guide — via the email address provided at checkout. Please ensure your email address is correct before completing your purchase.

If you experience any technical issues accessing or downloading your purchase, please contact us at hello@samuimapscollective.com  and we will do our best to resolve the issue promptly.

By completing your purchase you acknowledge and agree to this digital product refund policy.